Companies are often looking to cut costs in various departments including IT operations. In the current economic climate, outsourcing is increasingly a more desirable option, as are more efficient business practices and tailor-made IT solutions. Some businesses believe that outsourcing IT support can lead to compromises in the level and quality of service they get, but we say that it is entirely dependent on the provider you choose. With Coubari, we guarantee you will be provided with comprehensive support which meets and matches all your business needs.

For larger clients, we can provide you with an on-site IT specialist, or team, to manage the day-to-day issues of your users, with a technical escalation model within Coubari. In this way, you can be assured that all levels of query and support will be catered for, without the extra overhead of a permanent high-level director of IT. Large organisations can also benefit from the experience of Coubari in a consulting capacity, working with existing IT staff to recommend and roll out new, cost-saving technologies to drive your business forward.

For smaller clients who don’t need permanent on-site staff of any kind, we will provide a remote but responsive and reliable help desk and technical escalation service.